Effective Date: Oct 8, 2024
Last Updated: Oct 8, 2024
This Privacy Notice describes how JCPenney B2B website collects, uses, shares, and protects your personal information when you visit www.jcpenneyb2b.com. By interacting with this site, you consent to the use of information that is collected or submitted as described in this Privacy Notice.
Types of Personal Information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
When you create an account on the JCPenney B2B website, we collect certain business-related information, including but not limited to the following: Business Name, Industry, EIN, Business Phone Number, Business Address. Additionally, we collect individual user information when an account is created, including but not limited to: Email, Name, Job Title, Work Phone Number, Mobile Phone Number, Preference to receive marketing emails or not, And JCPenney Product Categories Most Interested In. We also collect on the general 'Contact Us' page when someone submits an inquiry through the form: Name, Email, Phone Number.
How we collect your Personal Information:
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
We collect Personal Information about you when you:
- Initiate or complete a transaction or a return with JCPenney Sign up to receive promotional emails or text messages.
- Sign up to receive email or text messages about your transaction and/or delivery status.
- Submit a request to the customer service team.
- Open a JCPenney account
- Browse through the JCPenney website
We may receive your information from other third-party sources, like JCPenney’s business partners, co-sponsors, and third-party advertising networks.
How do we use your Personal Information:
JCPenney may use Personal Information for administrative, business, communication and analytical purposes. To provide products, services or information you requested; to communicate with you for business, consumer service or other such reasons like changes to our policies or in response to an inquiry. Performing services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying your information, processing payments, providing financing, advertising or marketing services, providing analytic services, or similar services on behalf of the business or service provide.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your Personal Information:
We may disclose information to companies affiliated with JCPenney and/or unaffiliated third parties to provide the products and services you have requested and for administrative, analytical, and/or marketing purposes. JCPenney does not use or disclose sensitive information unless it is necessary to provide the goods or services you have requested (such as processing or fulfilling orders and transactions) and does so only with your consent or as otherwise authorized by applicable law.
We may provide information about you to third-party companies or organizations. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may disclose information we collect when we are legally required to do so, to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property, or safety of our business, our consumers or others.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Children’s Privacy
The Site is not intended for individuals under the age of 18 years old.
Safeguarding the information, we collect
We have administrative, technical, and physical safeguards to protect the personal information we obtain. Please note that we never email you asking for personal information (like your account access credentials, date of birth, or credit card information). If you receive a suspicious email that appears to be from JCPenney, please contact JCPenney’s Privacy Office.
Retention of Personal Information
JCPenney retains personal information for a period permitted by applicable law and for the purposes outlined in this Privacy Notice. We dispose of the information we collect in accordance with JCPenney’s retention policies and procedures.
Changes
We may revise and update this privacy notice from time to time, we encourage you to review it regularly. If we make changes, we will notify you by revising the date at the top of the policy.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at privacyrights@jcp.com or by mail using the details provided below:
Penney OpCo LLC
P.O. Box 10001
Dallas, TX 75301-7311
Attention: Privacy Office